Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Phoenix360 Solutions Private Limited (operating as CollegeChalo) is committed to protecting your personal information in compliance with applicable data protection laws. This Privacy Policy applies to all users of our platform and those whose information is received through our services.
Information We Collect
We collect data through the following means when you use our platform:
- Registration information: Name, email address, and telephone number provided during account creation.
- Profile information: Education background, work experience, and academic preferences.
- Usage data: Server logs, location information, device information, and browsing patterns.
- Financial details: For study abroad assistance, we may collect bank details and passport information as required.
- Communication records: Records of communications between users and educational institutions facilitated through our platform.
How We Process Your Information
CollegeChalo processes your personal data for:
- Providing customized search results and promotional offers tailored to your educational interests.
- Distributing newsletters and updates (subscription-based, with opt-out options).
- Improving website functionality, user experience, and service quality.
- Fraud prevention, identity verification, and maintaining platform security.
- Legal proceedings, dispute resolution, and regulatory compliance.
Cookies & Tracking Technologies
A "cookie" is a small text file that may be used to collect information about your website activity. We use cookies and similar tracking technologies to track activity on our platform and hold certain information.
We track domain names, IP addresses, browser types, and clickstream patterns to analyze trends, administer the site, and gather demographic information. You can control cookies through your browser settings, though some functionality may be restricted if you disable cookies.
Third-Party Links
Our platform may contain links to third-party websites through advertisements and partner integrations. CollegeChalo disclaims responsibility for the privacy practices and content of these external websites. We strongly encourage users to review the privacy policies of any third-party sites before providing personal information.
Information Sharing
CollegeChalo shares personal data with educational institutions based on user interest indicators. When you express interest in a college or course, the following information may be shared with the relevant institution:
- Your name and contact details (mobile number, email address)
- Educational preferences and academic background
- Any other information relevant to the admission or counselling process
Please note: How these educational institutions use this data is not governed by our privacy policy. We recommend reviewing their individual privacy policies.
Data Retention & Erasure
Personal information is retained as long as necessary for service provision and legitimate business purposes. You may request deletion of your personal data by contacting our Grievance Officer.
We may retain your data beyond deletion requests for the following purposes:
- Fraud detection and prevention
- Legal compliance including tax, reporting, and auditing requirements
- Backup systems retention as per standard data practices
Deleted accounts may retain information in attribution-free form on public forums.
Security & Confidentiality
The security and confidentiality of your personal data is important to us. CollegeChalo has invested significant resources to protect the safekeeping and confidentiality of your personal data.
We employ physical, electronic, and procedural safeguards compliant with Indian law and the Information Technology Act, 2000. While we implement appropriate security measures, no method of electronic storage or transmission over the internet is 100% secure.
Credit Card Policy
CollegeChalo does not store any Credit / Debit card details on its servers. All payment transactions are processed through secure, third-party payment gateways.
Policy Changes
CollegeChalo reserves the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection / Grievance Officer: